Legal
Privacy Policy
Last updated: 16 October 2026
1. About this policy
Jafari Tiling (ABN 65 314 184 137) is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
We collect personal information you provide directly, such as your name, email address, phone number, suburb, project details and any photos you upload through our enquiry form. We may also collect information when you call, email or meet with us, and limited technical information (such as browser type and pages visited) when you use our website.
3. How we use your information
We use your information to respond to enquiries, prepare quotes, schedule and carry out work, communicate with you about your project, issue invoices, improve our services and meet our legal obligations. We will not use your information for direct marketing without your consent, and you may opt out at any time.
4. Disclosure to third parties
We do not sell your personal information. We may share it with trusted parties who help us run our business, such as suppliers, subcontractors, website and email hosting providers, and accountants, only to the extent necessary. We may also disclose information where required or authorised by law. Some service providers may store data overseas; where this occurs we take reasonable steps to ensure your information is handled in line with the APPs.
5. Cookies and analytics
Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. Analytics data is aggregated and does not identify you personally. You can disable cookies in your browser settings, although some features may not function as intended.
6. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is stored on secure systems with restricted access. When information is no longer needed, we securely destroy or de-identify it.
7. Access and correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. We will respond within a reasonable time, usually 30 days. There is no charge for making a request.
8. Making a complaint
If you believe we have breached the APPs, please contact us in writing with details of your concern. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
10. Contact us
Privacy Officer, Jafari Tiling (ABN 65 314 184 137)
Email: contact@jafaritiling.com.au
Phone: 0424 044 452
Landsdale, Western Australia